Effective Date: July 17, 2025
At Omori Wifi, operated by COMFYS JAPAN LLC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or make a purchase from our website omoriwifi.com. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
- Full Name
- Shipping and Billing Address
- Email Address
- Phone Number
- Payment Information (e.g., credit/debit card or bank transfer details)
- Passport Number or Date of Birth (if required for SIM registration or age verification)
1.2 Non-Personal Information
- Browser type and version
- Device information (e.g., mobile, tablet, desktop)
- IP address
- Usage data (pages visited, time spent, etc.)
2. How We Use Your Information
We use your data for the following purposes:
2.1 Service and Order Fulfillment
- To process orders and deliver SIM cards or Wi-Fi devices
- To send order confirmations, shipping updates, and payment receipts
2.2 Customer Support
- To assist with inquiries, troubleshooting, or complaints
- To notify you of changes related to your service or subscription
2.3 Personalization & Site Optimization
- To improve user experience by tailoring content and recommendations
- To analyze and enhance website functionality
2.4 Marketing and Communication (Optional)
- To send promotional emails or special offers if you opt in
- You can unsubscribe at any time
2.5 Legal Compliance
- To comply with Japanese regulations regarding SIM card registration and service usage
- To prevent fraud and ensure secure transactions
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties:
3.1 Service Providers
- Payment gateways (e.g., Stripe, PayPal)
- Shipping partners (e.g., Yamato, Japan Post)
- Hosting, analytics, and marketing providers
3.2 Legal Disclosures
- If required by law, to government authorities or law enforcement
4. Data Security
We implement industry-standard security measures to protect your data:
- SSL encryption for all transactions
- Secure servers and firewalls
- Access restricted to authorized personnel only
Despite our best efforts, no digital transmission or storage is 100% secure. Please use strong passwords and be cautious when sharing personal data online.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand site usage and improve performance
- Marketing Cookies: Used for targeted advertising and promotions (only with your consent)
You can disable cookies through your browser settings, but doing so may affect site functionality.
6. Your Rights and Choices
6.1 Access & Update Information
You can access and update your account details anytime by logging into your account.
6.2 Opt-Out of Marketing
You may unsubscribe from promotional emails via the link at the bottom of any message or by contacting us directly.
6.3 Account Deletion
To delete your account or request data removal, contact us at [email protected]. Note: We may retain certain data for legal or business reasons.
7. Children’s Privacy
Omori Wifi does not knowingly collect personal information from anyone under the age of 18. If we discover that we have collected data from a minor, we will delete it immediately.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Continued use of our services implies your acceptance of the revised policy.
10. Contact Us
For questions, concerns, or requests related to your personal data, please contact us:
Email: [email protected]
Address:
R Cube Aoyama, 3rd Floor
1-3-1 Kita-Aoyama, Minato-ku
Tokyo 107-0061, Japan
By using Omori Wifi, you agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
